Privacy Policy

1. Introduction

FHC Deals ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile preferences
• Travel Information: Travel dates, destinations, passenger details, special requests
• Payment Information: Credit card details, billing address (processed securely)
• Communication Records: Customer service interactions, feedback, reviews

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent on site, click patterns, search queries
• Location Information: General geographic location based on IP address
• Technical Information: Cookies, web beacons, and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To process bookings, provide customer support, and deliver travel services
• Account Management: To create and manage your account, authenticate users, and maintain account security
• Communication: To send booking confirmations, travel updates, and respond to inquiries
• Personalization: To customize your experience, show relevant content, and provide personalized recommendations
• Marketing: To send promotional materials, travel deals, and newsletters (with your consent)
• Analytics: To analyze usage patterns, improve our services, and conduct research
• Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights

4. Information Sharing

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in operating our platform, including:

• Airlines and hotels for booking processing
• Payment processors for transaction handling
• Customer support providers
• Analytics and marketing service providers

4.2 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.4 Consent

We may share information with your explicit consent for specific purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Employee Training: Staff training on data protection and privacy practices
• Incident Response: Procedures for handling potential security breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

We may use third-party analytics services, advertising networks, and social media platforms that have their own privacy practices.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that determine retention periods include:

• The nature of the information and the purpose for which it was collected
• Legal and regulatory requirements
• Business needs and operational requirements
• Your consent and preferences

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the Contact Us section.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses or adequacy decisions.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (555) 123-4567
• Address: 123 Travel Street, New York, NY 10001
• Data Protection Officer: [email protected]

We will respond to your inquiry within 30 days of receipt.