Find quick answers to the most common questions about our services
FHC Deals is a comprehensive travel booking platform that helps you find and book flights, hotels, and holiday packages at the best prices. We partner with multiple airlines and hotels to offer you a wide range of options and competitive rates.
Creating an account is easy! Click on the "Sign Up" button in the top right corner, fill in your details including name, email, and password, and verify your email address. You can also sign up using your Google or Facebook account for faster registration.
Yes, we take your privacy and security seriously. All personal information is encrypted and stored securely. We use industry-standard SSL encryption for all transactions and never share your personal data with third parties without your consent.
Yes! Our mobile app is available for both iOS and Android devices. You can download it from the App Store or Google Play Store. The app offers all the features of our website with additional mobile-specific features like push notifications for price alerts.
To book a flight, simply enter your departure and destination cities, select your travel dates, choose the number of passengers, and click "Search". Browse through the available options, select your preferred flight, enter passenger details, and complete the payment to confirm your booking.
Yes, you can book for up to 9 passengers in a single booking. When searching for flights, simply adjust the number of adults, children, and infants. You'll need to provide details for each passenger during the booking process.
To book a hotel, enter your destination city, select your check-in and check-out dates, specify the number of guests and rooms, and click "Search Hotels". Browse through the available options, select your preferred hotel and room type, and complete the booking process.
Yes, we support multi-city bookings! When searching for flights, select "Multi City" as your trip type. You can add multiple destinations and dates to create a complex itinerary. This is perfect for round-the-world trips or visiting multiple cities.
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and bank transfers. All payments are processed securely through our encrypted payment gateway to ensure your financial information is protected.
Absolutely! We use industry-standard SSL encryption and PCI DSS compliant payment processing. Your payment information is encrypted and never stored on our servers. We work with trusted payment processors to ensure maximum security.
Yes, we offer flexible payment options including EMI (Equated Monthly Installments) for eligible bookings. You can choose to pay in installments at the time of booking, subject to terms and conditions and credit approval.
You will be charged immediately upon completing your booking. The amount will be charged to your selected payment method, and you'll receive a confirmation email with your booking details and receipt.
You can cancel your booking by logging into your account and going to "My Bookings". Select the booking you want to cancel and follow the cancellation process. Cancellation policies vary by airline and hotel, so please check the specific terms for your booking.
Our cancellation policy depends on the airline or hotel's specific terms. Some bookings may be fully refundable, while others may have cancellation fees or be non-refundable. The exact policy will be displayed during the booking process and in your confirmation email.
Refund processing times vary depending on the payment method and airline/hotel policies. Credit card refunds typically take 5-10 business days, while bank transfers may take 7-14 business days. You'll receive an email confirmation once the refund is processed.
Non-refundable bookings generally cannot be refunded. However, in exceptional circumstances such as medical emergencies or natural disasters, we may be able to assist you. Please contact our customer support team to discuss your specific situation.
Travel documents are typically sent to your registered email address within 24-48 hours of booking confirmation. You can also download them from your account dashboard. For last-minute bookings, documents may be available immediately.
Yes, we offer comprehensive travel insurance options that cover trip cancellation, medical emergencies, baggage loss, and more. You can add travel insurance during the booking process or purchase it separately for existing bookings.
If your flight is delayed or cancelled, we'll notify you via email and SMS. You can contact our customer support team for assistance with rebooking or alternative arrangements. We'll work with the airline to find the best solution for you.
Yes, you can make changes to your booking through your account dashboard or by contacting our customer support. Changes are subject to availability and may incur additional fees depending on the airline or hotel's policy and the type of change requested.
Can't find the answer you're looking for? Our support team is here to help.